IBM Hiring Technical Support Engineer: IBM is hiring freshers as well as experienced candidates for the position of Technical Support Engineer for Bangalore location. All the interested and eligible students are invited to apply for the position. To know more in detail about the job roles and responsibility as well as application process keep reading the below post.
IBM Hiring Job Overview:
The details about the recruitment are given in the below table:
| Job Role | Technical Support Engineer |
| Company Name | IBM |
| Qualifications | BE/BTECH |
| Experience | Fresher/Experienced |
| Salary | best In Industry |
| Location | Bangalore |
IBM Hiring Technical Support Engineer
Required Technical and Professional Expertise
The required technical and professional skills required for Technical Support Engineer at IBM is given below:
(1) The candidates must have previous experience in technical support, Software services, or system administration for a large end-user community.
(2) Experience with Troubleshooting Skills, Data Analysis Skills, Windows Servers is a must
(3) Experience with RESTful API is an added advantage.
(4) Applicant must be fluent in English
Preferred Technical and Professional Expertise:
The preferred technical and professional expertise required for Technical Support Engineer at IBM is given below:
(1) Database skills, with the expertise to write and update SQL queries.
(2) Basic knowledge of JavaScript or similar language.
(3) Knowledge of Agile methodologies such as Scrum, Kanban, SAFe will be a plus.
(4) Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
(5) Ability to effectively communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps;
(6) Ability to successfully manage your time, balancing multiple tasks with varying levels of priority and urgency;
(7) Acting as a customer champion by being the voice of the customer, checking communication channels to stay on top of and communicate effectively and proactively with the company or team updates;
(8) Being an example that continues to drive until the root cause is established with clear plans to resolve the customer issue.
Role & Responsibilities:
The job role and responsibilities for Technical Support Engineer at IBM are given below:
(1) Candidates will have to join the team to build the next generation partner solutions at Apptio. Apptio is a software company.
(2) The partner Technology Services team will work closely with partner ecosystem & internal teams to develop & bring to market joint solutions.
(3) This role involves understanding the technical needs of IBM’s partners, architecting solutions that serve both partners as well as customers.
(4) You will have to be a the technical coordinator between IBM and its partner organizations.
(5) You will need to provide the technical support and training to IBM’s Partners to ensure successful implementation and adoption of joint solutions.
IBM India Recruitment Process
The Hiring process for Desktop Engineer I position at IBM involves various stages and they are given below:
(1) Online Application: Candidates need to apply for the position by following the link given below or visit the career page of IBM India and apply there.
(2) Initial Screening: Initial screening involves reviewing resumes and shortlisting the candidates based on educational qualifications, skills, and any relevant internship or project experience.
(3) Technical Assessment: Candidates might undergo a technical test, which could include questions on analytical, logical reasoning, or technical skills.
(4) Technical Interview: Candidates who clear Technical Assessment are then invited for Interview where candidate’s problem-solving, analytical skills, and domain knowledge., problem-solving skills, and any relevant project experience is evaluated.
(5) HR Interview: Candidates who pass the technical interview are interviewed by the HR team. This interview assesses cultural fit, communication skills, career aspirations, and understanding of the company’s values and work environment.
Preparation Tips For Interested Candidates
(i) Understand the job role by reading the job responsibilities thoroughly.
(ii) Prepare Introduction which involves relevant experience, and skills required for the job.
(iii) Research about the company, learn about company’s mission, culture, values, services and products.
(iv) Speak clearly and confidently. Practice answering questions in a concise and organized manner.
(v) Ask Insightful questions in the interview like about the team, projects and expectations for the job role.
(vi) Be punctual, dress appropriately, smile and be confident for the interview.
IBM Hiring Technical Support Engineer
About IBM:
IBM or International Business Machines Corporation is am multinational company that deals with latest technology. The headquarters of IBM are situated at Armonk, New York. It was established in the year 1911 as a computing Tabulating-Recording Company, it was renamed in 1924. It has made major contributions in technology industry including development of mainframes and personal computer and AI systems etc. IBM provides consulting to businesses, they have various products like IBM Cloud, Watson AI, and Red Hat. They have 19 research facilities across the world for research and innovations.
IBM Hiring
Last date to Apply: Apply Soon!!!!
Application Link: Apply Online
Official Website : Official website
This is an amazing opportunity for all those Indian Nationals interested in working for a prestigious organization. The salary packages are amazing and selection process as well as application process is quiet easy. Fill out the application form before last date to avoid the last minute hassle. Read the official notification carefully for more details before applying for the appropriate posts.
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