Edifecs Jobs, Associate Support Engineer. Edifecs is Hiring freshers having bachelors degree. The role provides an opportunity to work in a dynamic environment, with continuous learning and growth prospects. All the freshers having graduate degrees can avail this opportunity. All the interested and eligible candidates are invited to apply for this position. To know more details about the hiring process, eligibility criteria, application process keep reading the below post.
Edifecs Jobs Overview:
| Job Role | Associate Support Engineer |
| Company Name | Edifecs Technology |
| Experience | Freshers |
| Salary | best In Industry |
| Location | Across India |
Edifecs Jobs
Job Roles & Responsibilities
The role of Associate Support Engineer at Edifecs is to ensure the clients using their products receive top-notch support. You will be in direct contact with clients facing any technical problems. Some of the key responsibilities are given below:
(1) Triage and Troubleshooting: You will have to manage the client issues via email, phone or web. You responsible for providing technical support to enterprise clients, which includes troubleshooting issues related to the operational aspects of Edifecs’ products. This may include updates to CRM systems, acknowledging support cases, and carrying out provisioning activities.
(2)Collaboration and Case Management: You will have to work with other team members of product support teams. You will have to contribute to the consistent and responsive handling of customer issues. Follow the standard operational procedures. Handling every case with efficiency is important.
(3) Continuous Learning and Development: You will have to continuously improve troubleshooting skills, product expertise, and knowledge on related technical topics
(4) Administrative Support: Some administrative tasks will be part of your role. This includes supporting the Product Support team in various capacities to ensure smooth operations.
What you will Bring To the Organization?
(1) Associates degree in a technology-related program or equivalent experience in a technical support role
(2) Initiative is a must; must be hungry to learn new technologies and advance
(3) Strong Knowledge in one or more of the following is a plus: COM, VB, Jscript, Java and Perl C#
(4) Familiarity with EDI and EDI systems or knowledge of HIPAA a plus
(5) Ability to identify and clarify problems, set goals and able to resolve issues
(6) Ability to work effectively on multiple tasks
(7) Strong verbal and written communications skills
(8) Excellent organizational skills; must be detail oriented
(9) Excellent customer service and interpersonal skills
Edifecs Jobs Recruitment Process
The Hiring process for Associate Support Engineer position at Edifecs may involves various stages and they are given below:
(1) Online Application: Candidates need to apply for the position by following the link given below or visit the career page of Edifecs and apply there.
(2) Initial Screening: Initial screening involves reviewing resumes and shortlisting the candidates based on educational qualifications, skills, and any relevant internship or projects done or work experience.
(3) Technical Assessment: Candidates might undergo a technical assessment test, which could include problems related to logical reasoning, problem-solving abilities, and, depending on the role, basic technical knowledge relevant to the position.
(4) Technical Interview: Candidates who clear Technical Assessment are then invited for Interview where candidate’s basic technical knowledge will be evaluated. If you have work experience then questions based on your past experience may be asked.
(5) HR Interview: This is usually the final round. Candidates who are shortlisted the technical interview are interviewed by the HR. This interview assesses cultural fit, communication skills, career aspirations, and understanding of the company’s values and work environment.
Preparation Tips For Interested Candidates
(i) Understand the job role by reading the job responsibilities thoroughly.
(ii) Prepare Introduction which involves relevant experience, and skills required for the job.
(iii) Research about the company, learn about company’s mission, culture, values, services and products.
(iv) Be clear about the day-to-day responsibilities of a Support Engineer.
(v) Ask Insightful questions in the interview like about the team, projects and expectations for the job role.
(vi) Be sure to brush up on knowledge of COM, VB, Jscript, Java and Perl C# and understand what’s EDI and EDI systems or HIPAA.
(vi) Be punctual, dress appropriately, smile and be confident for the interview.
(viii) Use LinkedIn to reach out to current employees, particularly those in similar job roles. They can provide insightful tips about the interview process and work culture.
About Edifecs Technology
Edifecs is a leading tech company which invests in US healthcare market. The company specializes in developing innovative solutions for data exchange, interoperability and insights through its advanced platforms. The company was established 25 years ago. Their headquarters is present in Bellevue, Washington. Edifecs is significant player in transforming healthcare by enabling seamless data exchange between payers, providers, and technology partners. Their platforms helps solve problems in health care such as value-based payment models & automation of prior authorization process. They have offices in Atlanta, Georgia, and Mohali, India, with a workforce of over 1,000 employees
Benefits and Perks at Edifecs
Edifecs offers a comprehensive benefits package designed to support the well-being of its employees:
(I) Employees have access to various health and wellness programs.
(II) Edifecs offers retirement savings plans, financial planning resources, and investment options.
(III) healthy work-life balance, offering flexible work arrangements where possible
(IV) Continuous learning is encouraged through various training programs, workshops, and opportunities to advance in your career within the company.
(V) The company does not discriminate based on race, religion, gender, or other factors.
Edifecs Jobs
How to Apply for Job Associate Support Engineer At Edifecs?
Click on the below link and fill out the application form with correct details and upload updated resume and documents if asked to.
Application Link: Application Link
Official Notification: Official Notification Link
Official Website: Edifecs Official Website
This is an amazing opportunity for all those Indian Nationals interested in working for a prestigious organization. The salary packages are amazing and selection process as well as application process is quiet easy. Fill out the application form before last date to avoid the last minute hassle. Read the official notification carefully for more details before applying for the appropriate posts.
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Edifecs Jobs
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