Optum Careers India – Desktop Engineer I

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Optum Careers India – Desktop Engineer I : Optum is hiring freshers with 1+ year of experience in the related field for the position of Desktop Engineer I. All the interested and eligible students are invited to apply for the position. To know more in detail about the job roles and responsibility keep reading the below post.

Optum Careers India Job Overview:

Job Role Desktop Engineer I
Company Name Optum
Qualifications BE/BTECH/BSC
Experience 1+ years
Salary  best In Industry 
Location Chennai

Optum Careers India

Required Qualifications

(1) 1+ years of experience working in a desktop support role

(2) Proven experience as a Desktop Engineer or in a similar technical support role

(3) Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications

(4) Familiarity with network connectivity and basic understanding of IT infrastructure components

(5) Proficiency in hardware troubleshooting and problem-solving for desktop-related issues

(6) Proven ability to possess positive energy, be motivated, and eager to learn

(7) Proven ability to work independently and handle multiple tasks simultaneously

(8) Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner

(9) Proven proactive and customer-focused approach to delivering high-quality support services

Optum Careers India

Preferred Qualifications:

  • Bachelor’s degree in computer science, Information Technology, or equivalent experience
  • Microsoft Certification professional, CCNA

Physical Requirements:

  • Must be able to lift and carry up to 30 pounds
  • Must be able to talk, listen, speak, and view electronic equipment

Working Conditions:

  • Working conditions are normal for an office environment
  • Work requires weekend and/or evening work
  • Work may require occasional night shift
  • Travel is primarily local during the business day

Training / Certification Requirements:

  • Company compliance program modules
  • Company safety regulations
  • Technical certifications

Optum Careers India

Job Role & Primary Responsibilities:

(1) Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users

(2) Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions

(3) Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals

(4) Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software

(5) Perform regular maintenance and updates on desktop systems to ensure optimal performance and security

(6) Assist in the implementation of IT policies and security measures to safeguard desktop systems and data

(7) Stay informed about the latest trends and advancements in desktop technologies to improve support services

(8) Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Optum Careers India Recruitment Process

The Hiring process for Desktop Engineer I position at Optum  involves various stages and they are given below:

(1) Online Application: Candidates need to apply for the position by following the link given below or visit the career page of Optum.

(2) Initial Screening: Initial screening involves reviewing resumes and shortlisting the candidates based on educational qualifications, skills, and any relevant internship or project experience.

(3) Technical Assessment: Candidates might undergo a technical test, which could include questions on analytical, logical reasoning, or technical skills.

(4) Technical Interview: Candidates who clear Technical Assessment are then invited for Interview where candidate’s problem-solving, analytical skills, and domain knowledge., problem-solving skills, and any relevant project experience is evaluated.

(5) HR Interview: Candidates who pass the technical interview are interviewed by the HR team. This interview assesses cultural fit, communication skills, career aspirations, and understanding of the company’s values and work environment.

Preparation Tips For Interested Candidates

(i) Understand the job role by reading the job responsibilities thoroughly.

(ii) Prepare Introduction which involves relevant experience, and skills required for the job.

(iii) Research about the company, learn about company’s mission, culture, values, services and products.

(iv) Speak clearly and confidently. Practice answering questions in a concise and organized manner.

(v) Ask Insightful questions in the interview like about the team, projects and expectations for the job role.

(vi) Be punctual, dress appropriately, smile and be confident for the interview.

About Optum:

Optum is a leading health solutions and care delivery organization. The mission of the company is to create a healthier world for everyone. Optum is a part of UnitedHealth Group. It was founded in the year 2011.

Now its a leading organization which focuses on healthcare services through technology, data and clinical expertise. Their key area of focus includes OptumHealth which provides health management services, including care delivery, population health management, and wellness programs. OptumInsight which focuses on data, analytics, and consulting services to help healthcare organizations make informed decisions, optimize their operations, and improve patient outcomes and OptumRx which is a pharmacy care services division that manages prescription drug benefits for millions of individuals, aiming to lower drug costs and improve access to necessary medications.

Optum Careers India

Last date to Apply: Apply Soon!!!! 

Application Link: Apply Online 

Official Website : Official website

This is an amazing opportunity for all those Indian Nationals interested in working for a prestigious organization. The salary packages are amazing and selection process as well as application process is quiet easy. Fill out the application form before last date to avoid the last minute hassle. Read the official notification carefully for more details before applying for the appropriate posts.

Optum Careers India

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Hi, I'm Pranita Jadhav, the co-founder and the voice behind the content you read here. As both content writer and editor at JobTooth.com, my mission is to bring you the latest insights, updates, and opportunities in the world of recruitment and employment. I pour my passion for education & career development into every article I write. In addition to writing blogs, I specialize in SEO, review analysis, and WordPress development, ensuring that our content is both engaging and easy to find.

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